A Complete Service Ecosystem
TIXIMAX handles every cross-border trade need on a single AI-powered automation platform.
Shipping Pricing
A comprehensive official-channel international shipping solution with competitive rates and fast customs clearance from Japan, South Korea, Indonesia, and the Philippines to Vietnam.
Shipping rates by route
Shipping Rates by Route
Beyond the exchange-rate markup, every purchase-on-behalf customer also pays an international shipping fee and a surcharge based on cargo type. The rates below are official and fully transparent — no hidden fees.
🇮🇩 → 🇻🇳Effective from 28/05/2026
1. International Freight Rate (Jakarta → Hanoi Warehouse)
| Weight (per shipment) | Rate (VND/kg) |
|---|---|
| Under 50 kg | 300.000 VND |
| Under 100 kg | 290.000 VND |
| Over 100 kg | 280.000 VND |
2. Vietnam Domestic Delivery Fee (Hanoi Warehouse → Delivery Address)
| Shipment weight | Delivery fee |
|---|---|
| Up to 3 kg | 25.000 VND flat fee |
| Up to 5 kg | 38.000 VND flat fee |
| Over 5 kg | 7.500 VND/kg |
Indonesia Route Surcharges
- • Electronics / Laptops / Cameras / Phones+350.000 VNĐ/item
- • Live plants (soil not included)Contact us
Purchase-on-behalf note: Customers pay for the goods themselves and cover the shipping fee plus surcharges upon receipt.
Storage Fees (Indonesia Warehouse)
- Regular cargoFree for 30 days, then 200.000 VND/day
- Bulky cargoFree for 7 days, then 500.000 VND/day
Vietnam warehouse: free storage.
Cargo insurance: 8% of declared value → 100% compensation if lost. Without insurance: compensation capped at 3,000,000 VND/order.
🇵🇭 Philippines → Vietnam Route
Philippines route rates vary by cargo type and dispatch timing. Contact us for an all-inclusive quote.
Volumetric Weight Rules
DIM Weight Pricing Table
For oversized cargo, TIXIMAX applies the volumetric weight (DIM) pricing rule whenever DIM exceeds the actual weight.
DIM Calculation Formula
Volumetric weight (kg)
D×R×C÷6,000
D = Length (cm), R = Width (cm), C = Height (cm)
Standard cargo
Charged by actual weight only. DIM is NOT applied.
Oversized cargo
The higher weight between actual weight and volumetric weight applies.
Bulky Cargo Threshold
A parcel is classified as "bulky" if it exceeds EITHER of the following criteria:
Dimensions
60 × 40 × 40
cm
Weight
30
kg
Weight Rounding Rules
- Under 1 kg: rounded up to 1 kg
- Above 1 kg: rounded to 1 decimal place
- •2.04 kg → 2 kg
- •2.05 kg → 2.1 kg
Goods Commonly Charged by DIM Weight
The items below often have a volume greater than their actual weight — DIM pricing applies whenever DIM exceeds the actual weight.
Furniture
Chairs, tables, cabinets, shelves
Bicycles / mini e-scooters
Folding bikes, mini scooters
Mattresses / pillows / large blankets
Foam mattresses, body pillows, comforters
Sports equipment
Dumbbells, rolled yoga mats, gym benches
TVs / large monitors
40"+ TVs, gaming monitors
Office machines
Printers, copiers, projectors
Oversized parcels
Cartons larger than 60×40×40cm
Plush toys / large toys
Tall teddy bears, mini pool sets
Plant pots / outdoor decor
Large plastic pots, rattan baskets
Building materials / flat-pack furniture
Wood flooring, plastic wall panels
* This list is for reference only. TIXIMAX will notify you if your parcel is subject to DIM pricing.
What Makes Up Your Shipping Cost?
The total international shipping cost of a consignment/shipping order is calculated automatically and transparently by adding up the fee items below.
International Shipping
Overseas warehouse → VN warehouse
Domestic Delivery
VN warehouse → Recipient's doorstep
Surcharges & Taxes
Surcharges / Crating / Extra fees
Committed to Transparent Pricing
All costs and service fees are clearly confirmed with the customer before delivery or handover.
= TOTAL SHIPPING COST
Factors That Affect Total Cost
The total freight cost of a parcel arriving in Vietnam can vary based on the following 4 key factors:
Product Categories with Surcharges
Certain product types fall under separate surcharge categories (e.g. cosmetics, electronics, luxury goods, high-value items).
Oversized Cargo (DIM Weight)
When a parcel is large but lightweight, the system automatically applies a volumetric weight conversion in place of the actual weight.
Small Parcels Under 1kg
To streamline customs clearance and cover the minimum shipping cost per flight, any parcel under 1kg is rounded up to 1kg.
Packaging & Inspection Requests
Extra fees for customer-requested services such as impact-resistant wooden crating, bubble wrap padding, or detailed item-count inspection.
Smart Purchase-on-Behalf Cost Calculator
Paste a product link from abroad to automatically extract its details and estimate your full all-in delivery cost.
1. Enter Order Information
JPY
Estimated conversion rate: 1 JPY = 180 VND
Comprehensive Pricing & Services
An estimated simulation of the full all-in cost to get your product delivered to your door.
ESTIMATED TOTAL (VND)270.000 đ
A. LISTED PRICENot calculated
B. PURCHASE FEE—
C. ORIGIN DOMESTIC SHIP90.000 đ
D. INTERNATIONAL FREIGHT155.000 đ
E. TAX & SURCHARGES—
F. VN DOMESTIC SHIP25.000 đ
Create Your OrderSubmit an instant purchase request to get direct support.
Register NowFrequently Asked Questions
Quick answers to common questions about the shipping consignment process and how fees are calculated.
TIXIMAX operates across 4 routes (Japan, Indonesia, Korea, Philippines): purchasing on your behalf from Amazon, Rakuten, Mercari, Shopee/Tokopedia, Coupang/Gmarket; bidding on your behalf; payment on your behalf; warehouse consignment; and full-package international shipping.
Send the product link with size, color, and quantity → TIXIMAX provides a quote (original price + service fee + shipping fee) → Confirm and pay/deposit → TIXIMAX places the order and ships it to Vietnam.
Yes. You have the right to inspect the exterior of the package before signing for it. If you notice any discrepancy or damage, notify the delivery staff and TIXIMAX support immediately.
Yes. TIXIMAX repacks goods to international standards, adds shock-absorbing padding, reinforces fragile items, and applies moisture protection (material fees may apply). We also support consolidating multiple small orders into one parcel to optimize cost.
The cost includes: original product price + purchase/bidding service fee + international shipping fee (based on actual or volumetric weight) + processing/customs fee depending on the goods and route. TIXIMAX always provides an all-inclusive quote in VND before confirmation — no hidden fees.
WHY CHOOSE TIXIMAX LOGISTICS
6 reasons thousands of customers trust TIXIMAX as their logistics partner.
Global Market Access
TIXIMAX helps individuals and businesses easily access and grow in international markets.
Optimized Cost & Time
We streamline operations to shorten order processing times and lower costs for our customers.
A Culture of Kindness
Everything we do at TIXIMAX is guided by peace of mind, genuine care, and lasting value.
Cargo You Can Trust
Every shipment is inspected, packed, and transported with care to minimize the risk of loss or damage.
Transparent Pricing
Every cost is disclosed upfront before you use our service, so you stay in control of your budget.
Fully Self-Service Account Registration
Set up your own personalized management space and plug into TIXIMAX's international-standard logistics ecosystem in just a few steps.
Instant On-Demand Quotes
Our AI system extracts your data and generates a detailed breakdown of exchange rates and fees in seconds.
Self-Service Order Placement
Place your order anytime, 24/7. Purchase requests are received by the system and linked directly to overseas sellers — no manual waiting.
Transparent Balance Management
Every wallet top-up, deposit deduction, and refund is recorded in a detailed real-time statement, with an absolute guarantee of no hidden fees.
Realtime Tracking & 24/7 Support
Package status updates automatically at every checkpoint: international warehouse intake, customs clearance, arrival at our Vietnam warehouse. Get a push notification the moment anything changes.
Flexible Order Consolidation & Address Changes
Combine smaller packages into a single larger shipment right from the system to optimize freight costs. Update your delivery details anytime before dispatch.
CROSS-BORDER, ZERO WORRY
Send your request now — TIXIMAX will recommend the best solution for your goods and timeline.
