
US Purchase-on-Behalf Service
The US purchase-on-behalf service helps customers order products from Amazon, eBay, Walmart, Costco, Best Buy, and many other trusted retail websites without having to handle international payments themselves. TIXIMAX provides quotes, pays on your behalf, receives the goods at our warehouse, and ships them to Vietnam.
1. US Purchase-on-Behalf Service at Tiximax

Tiximax's trusted US purchase-on-behalf service is the ideal solution for individuals, household businesses, and enterprises looking to buy genuine products from the US through a fast, safe, and transparent process. When choosing Tiximax for your the US purchase-on-behalf needs, customers can rest assured about reliability, quality, and reasonable cost, while easily accessing millions of products from renowned brands in the the US market.
Tiximax specializes in purchasing goods on behalf of customers from the US and shipping them to Vietnam, helping customers save time, optimize costs, and eliminate the difficulties of international payment, ordering, and customs clearance. Customers are supported in purchasing from major platforms such as Amazon, eBay, Walmart, Costco, Best Buy, and many other reputable retail websites. In particular, Tiximax is committed to transparent costs and exchange rates, and provides support for inspection, consolidation, and professional handling of any issues that arise, delivering a safe and convenient international shopping experience.
2. What is Purchase-on-Behalf from the US?
The US purchase-on-behalf service is a solution that helps customers in Vietnam easily access genuine products from the US without having to order directly on foreign websites. Through a trusted intermediary, the entire process — from ordering and payment to inspection and shipping to Vietnam — is handled professionally, saving time and minimizing risk.
2.1 What is Purchase-on-Behalf
Purchasing goods on behalf from the US is a service where customers send product information or a link for the item they want to buy to the service provider. The provider then handles the entire process on the customer's behalf, including placing the order, making international payment, receiving the goods at the the US warehouse, inspecting the products, consolidating multiple orders (if applicable), and shipping them to Vietnam.
This is an ideal solution for customers who do not have an international payment card, do not have a delivery address in the US, or lack experience shopping on foreign websites. Using a the US purchase-on-behalf service makes the buying process simpler, safer, and more cost-effective than ordering directly.
2.2 Why Buy from the US

the US is one of the largest retail markets in the world, offering a diverse range of high-quality products and many renowned brands. Vietnamese consumers choose to purchase goods on behalf from the US because it gives them access to genuine products such as electronics, cosmetics, functional foods, fashion, household items, and baby products at competitive prices, especially during major sale events.
In addition, many products are only distributed in the the US market or are significantly cheaper there than domestically. Buying directly from the US also gives customers greater peace of mind regarding product origin and quality.
2.3 When to Use Purchase-on-Behalf from the US?
When shopping internationally, not everyone has the means or experience to order directly from the US. Therefore, a the US purchase-on-behalf service is a suitable choice in the following cases:
You do not have an international payment card or an account eligible for payment on the US websites.
You do not have a delivery address in the US or do not know how to use a package-forwarding service.
You want to save time by not having to handle the ordering, payment, and international shipping steps yourself.
You need to purchase goods from the US in bulk for business purposes but lack import experience.
You want support with inspecting goods, consolidating multiple orders, or handling returns and other issues that arise during the purchasing process.
Choosing a trusted the US purchase-on-behalf service makes it easier for customers to access genuine goods, reduces the risks of international transactions, and optimizes costs throughout the entire shopping process.
2.4 Who Should Use Purchase-on-Behalf?
Tiximax's the US personal shopping service suits a wide range of customers, particularly:

People who love the US products and want to own exclusive items, rare goods, or products unavailable in Vietnam.

Individuals or businesses looking to source the US products for online retail, diversify their offerings, and attract customers.

Small businesses, fashion, cosmetics, or electronics shops looking to scale up their sourcing and reduce import costs.

Large companies that need to import in bulk for distribution in the Vietnamese market while saving time, budget, and optimizing their workflow.
Whether you're an individual or a business, using Tiximax's personal shopping service brings greater peace of mind, convenience, and speed than handling the entire process yourself, from ordering to shipping.
3. Benefits of Purchase-on-Behalf at Tiximax
When using Tiximax's the US purchase-on-behalf service, customers enjoy a range of outstanding benefits. This not only saves time and money but also protects customer interests when shopping internationally.
3.1 Challenges of Buying from the US Yourself
Complicated payment barriers
Domestic the US websites (Mercari, Yahoo Auctions, Rakuten, etc.) only accept credit cards issued in the US or local e-wallets.
No delivery address
Most individual sellers and e-commerce shops in the US don't offer direct international shipping.
Language and negotiation barriers
Difficulty understanding detailed product condition, communicating, and negotiating prices with sellers on auction sites.
Shipping and customs procedures
Shipping items to Vietnam yourself means facing expensive freight costs, high risk of loss, and extremely complicated customs declaration procedures.
3.2 Benefits of Purchase-on-Behalf from the US at Tiximax
Access to genuine goods
No international payment card required
No the US delivery address required
No foreign language skills required
Support for handling complaints with sellers
Access to genuine goods
No international payment card required
No the US delivery address required
No foreign language skills required
Support for handling complaints with sellers
Access to genuine goods
Tiximax helps customers easily access genuine products, exclusive items, and promotional deals from major the US platforms such as Amazon, eBay, Walmart, Costco, and Best Buy, making the US purchase-on-behalf shopping more convenient and offering a wider range of choices.
No international payment card required
Tiximax handles payment on the customer's behalf, eliminating barriers related to Visa, Mastercard, or PayPal when purchasing goods from the US, ensuring the ordering process is fast and accurate.
No the US delivery address required
Tiximax supports customers by receiving goods at our the US warehouse, then inspecting, consolidating, and shipping them to Vietnam according to the customer's requested address, optimizing the entire the US purchase-on-behalf process without customers having to handle international logistics themselves.
No foreign language skills required
Customers don't need to understand English or the international purchasing process, as the Tiximax team handles everything from placing orders and communicating with sellers to tracking shipments for the the US purchase-on-behalf service.
Support for handling complaints with sellers
Tiximax acts as an intermediary, supporting customers in dealing with the US sellers in cases of defective items, incorrect products, or refund requests, helping protect customer interests when using the the US purchase-on-behalf service.
Save time and money
The the US purchase-on-behalf service helps customers shorten the process of sourcing, paying, and shipping internationally, while optimizing costs through order consolidation and centralized logistics handling.
Transparent order tracking
Tiximax provides a clear order tracking system, allowing customers to monitor the entire status of their order from the moment it is placed in the US until it arrives in Vietnam during the the US purchase-on-behalf process.
4. Purchase-on-Behalf Process for the US at Tiximax
With a process standardized to optimize the customer experience and manage risk in cross-border trade, Tiximax delivers purchase-on-behalf services for the US that are clear, transparent, and easy to follow. Customers can access products from platforms like Amazon, eBay, Walmart, Costco, Best Buy without needing a local account or an international payment card.
Process Steps
Send the Product Link
Send Tiximax the links to your favorite products from Amazon, eBay, Walmart, Costco, Best Buy, or a detailed description of the item you want:
- Quantity, size
- Color
- Specifications
Quote & Payment
Once we receive your details, Tiximax checks the product price in the US, the service fee, and the shipping cost. A clear, itemized quote is sent back to you. Once you confirm, payment is made using the agreed method. This step keeps every cost transparent and reduces risk during the purchase-on-behalf process for the US.
Receive at the Overseas Warehouse
After payment, the order is placed directly with the supplier in the US. The item is then shipped to Tiximax's intermediary warehouse in the US, where staff check the quantity, packaging condition, and match it against the original order for accuracy. For example, a Nike shoe order is checked for the correct size, color, and condition before international dispatch.
International Shipping
After inspection at the US warehouse is complete, the goods are repacked to international shipping standards and shipped to Vietnam. Air shipping typically takes around 10 - 14 days, depending on the route and timing. This step is key to the overall speed of the purchase-on-behalf process for the US, where optimized logistics significantly cut customer wait time.
Delivery in Vietnam
Once the goods arrive at the Vietnam warehouse, the system notifies you to pick up the item or request delivery. You can inspect the product before finalizing the order. This final step ensures you receive exactly what you ordered through the US purchase-on-behalf process, at the right quality and within the committed timeframe.
5. Accepted and Restricted Items in US Purchase-on-Behalf Service
With a professional shipping network and extensive handling experience, TIXIMAX can process almost any item for personal or business use, except goods prohibited under import/export regulations and applicable law.
Accepted Items
- Domestic the US electronics and home appliances (rice cookers, speakers, air purifiers, etc.)
- Watches, eyewear, jewelry, and premium fashion accessories
- Cosmetics, pharmaceuticals, and health supplements
- Toy models, collectible figures, anime goods, and trading cards (TCG)
- Domestic the US auto and motorbike parts, and outdoor sports equipment
- Fashion apparel, footwear, and bags from major the US brands
Restricted & Prohibited Items
- Weapons, weapon components, explosives, and illegal support tools
- Narcotics, stimulants, toxic chemicals, and flammable/explosive substances
- Obscene materials and reactionary documents against state law
- Rare wild animals and plants, and unauthorized fresh food products
- Aerosol canisters, perfume, and large-capacity loose lithium batteries
- Counterfeit goods, brand imitations, or products of unclear origin
6. Most Purchased Items from the US at Tiximax
Choosing the right products when using the the US purchase-on-behalf service helps customers optimize costs, ensure quality, and access genuine goods from major e-commerce platforms. Below are the product categories most frequently purchased on behalf from the US by Tiximax customers.

the US Cosmetics

the US Functional Foods

the US Electronics

the US Fashion and Sneakers

the US Collectibles and Lifestyle Goods
Supported Shopping Platforms
Tiximax buys on your behalf from trusted e-commerce platforms
Or simply send us the product image and specifications, and we'll help find the seller for you.
7. Purchase-on-Behalf Cost Quote for the US at Tiximax
Tiximax is committed to clear, transparent pricing with absolutely no hidden fees.
100% Free Purchase-on-Behalf Service
Tiximax offers free purchasing service to our customers.
Cost Breakdown
Purchase fee
The item's original listed price on the retail website.
Domestic shipping fee
Shipping from the seller's address to the Tiximax warehouse abroad (if any).
Special-item surcharge
Applies to bulky, fragile, or high-value items requiring special handling.
Shipping fee
Express international air freight back to Vietnam.
Consolidation surcharge
Applies to small orders under ¥10,000 in value.
Insurance fee
Optional insurance covering up to 100% of loss/damage compensation.
All-in Pricing Formula
The cost of the the US purchase-on-behalf service includes: Purchase fee + the US domestic shipping fee (if any) + Special item surcharge + International shipping fee to Vietnam + Low-value order surcharge + Cargo insurance fee (if selected by the customer).
Calculate Shipping Cost
Coming soon
US Route Rate Calculator
This route is being updated. Contact us for an instant quote.
8. Why Choose Tiximax for US Purchase-on-Behalf Service?
Choosing the right purchase-on-behalf partner gives customers peace of mind, trust, and maximum savings in time and effort. Tiximax is a trusted name with leading competitive advantages in this field.
Own warehouse network in the US and Vietnam
Tiximax owns a warehouse network in the US and Vietnam, enabling us to proactively receive, store, consolidate, and dispatch goods quickly. Our warehouses are fully equipped to store various types of goods, from high-value and fragile items to bulky goods, ensuring safety throughout the entire the US purchase-on-behalf process.
Free purchasing service
Tiximax offers free the US purchase-on-behalf service, supporting orders from major the US websites, accepting small orders and a wide variety of products, helping customers save significantly on international shopping costs.
Free warehousing
Customers enjoy free warehousing, making it convenient to consolidate multiple orders into a single shipment to optimize shipping costs from the US to Vietnam, while also allowing for more flexible import planning.
AI automation system + dedicated support team
Tiximax applies AI technology to help customers easily look up quotes, create orders, and track order status in real time, 24/7. In addition, our consulting team is always ready to support customers throughout the entire the US purchase-on-behalf process, from ordering to delivery.
Transparent pricing policy with clear compensation terms
All costs for the the US purchase-on-behalf service are fully disclosed, with no hidden fees beyond the quoted price. Tiximax also has clear insurance, compensation, and issue-resolution policies, giving customers peace of mind when using the service.
International operating experience, supporting corporate clients
With many years of experience in logistics and international purchase-on-behalf services, Tiximax has built a professional operating process that effectively meets the US purchase-on-behalf needs for individual customers, household businesses, and enterprises that regularly import goods in large quantities.
Frequently Asked Questions

CEO Nguyễn Ngọc Hoàng Anh
"I am shaping the world of logistics with a strong determination to connect people and goods through innovative logistics solutions."
TIXIMAX'S COMMITMENT
Transparency
We guarantee purchasing exactly the product link, quantity, color, and size you request.
Speed
We guarantee transparent VND exchange rates, an all-inclusive quote upfront, and absolutely no hidden fees.
Safety
Cargo insurance compensation policy covering up to 100% of package value in case of loss due to Tiximax shipping error.
Support
Enthusiastic negotiation support and handling of complaints or returns with sellers in the US in case of defective or misdescribed goods.
Fully Self-Service Account Registration
Set up your own personalized management space and plug into TIXIMAX's international-standard logistics ecosystem in just a few steps.
Instant On-Demand Quotes
Our AI system extracts your data and generates a detailed breakdown of exchange rates and fees in seconds.
Self-Service Order Placement
Place your order anytime, 24/7. Purchase requests are received by the system and linked directly to overseas sellers — no manual waiting.
Transparent Balance Management
Every wallet top-up, deposit deduction, and refund is recorded in a detailed real-time statement, with an absolute guarantee of no hidden fees.
Realtime Tracking & 24/7 Support
Package status updates automatically at every checkpoint: international warehouse intake, customs clearance, arrival at our Vietnam warehouse. Get a push notification the moment anything changes.
Flexible Order Consolidation & Address Changes
Combine smaller packages into a single larger shipment right from the system to optimize freight costs. Update your delivery details anytime before dispatch.

CROSS-BORDER, ZERO WORRY
Send your request now — TIXIMAX will recommend the best solution for your goods and timeline.


