Terms & Policies
A complete overview of our general terms, shipping, payment, cancellation & refund, cargo insurance, privacy, and ordering policies — so you know your rights and responsibilities before using TIXIMAX's services.
General Terms
Terms of service: process, pricing, prohibited items, complaints & compensation.
Shipping Policy
Shipping timelines, methods, and carrier responsibility at TIXIMAX.
Payment Policy
Payment methods, applicable exchange rates, and the financial process.
Cancellation & Refund Policy
Procedures for cancelling purchase-on-behalf orders and refunding deposits.
Cargo Insurance Policy
Insurance fees and compensation rules for lost or damaged goods.
Liability Disclaimer
Cases where TIXIMAX is not liable for compensation.
Privacy Policy
How TIXIMAX collects, uses, and protects customer information.
Ordering Policy
The ordering process, order confirmation, and purchase-on-behalf notes.
